What a rip off!
Dreadful food, horrible service
Before I went to the restaurant I checked a couple of reviews. One thought it was great, one thought it was over priced and noisy both said the staff were great and very friendly.
Was with a large party and from the outset, the staff did not seem happy about it. I asked immediately for a separate bill, when I went to order some food - didn't want to join in the bill sharing, I was told that my drinks had been added to the tables bill and it was 'too late' for a separate bill now.
The waiting staff are not unfriendly, but they are also not very good at their jobs - most orders took and age. They couldn't remember that one end of the table was ordering wine and the other end of the table beer - unintentional but it should have made it easy for them to deliver the drinks. Instead, after the drinks sat on the bar (arms reach away!) for 10 minutes - the wine getting warm, the beer getting flat!, they would wander up and down the table.
They didn't have any flat bread (in a Middle Eastern restaurant!). The bread they did bring took 25 minutes and was undercooked! (Can't cook bread in a Middle Eastern restaurant!)
What pissed me off the most was that more than a third of our order was swept off the table with the food still on it! All the salads were cleared away all the dips that came with other things were whipped off the table as soon as whatever they had been served with was eaten. e.g. Kibbneh come with a huge dollop of delicious yoghurt sauce, much more than you need for the measly four they give you. As soon as they were gone the waitress - despite being asked twice not to clear plates with food on them without asking - would sneak in and run off with it.
When I asked them not to clear plates with food on, without asking the waiter immediately came up asked if he could take a plate - there was an empty serving plate in front of me but he also took the plate I was eating from!
When they said they didn't have to type of bread we wanted, I asked the waitress what kind of bread they were offering - she couldn't tell me or describe it apart from to say "You want a sort of Lebanese bread that we don't have, we have another also Lebanese bread, cooked fresh." I asked her in Dutch and English if she a bit more of a description and she just repeated the last four words like either she thought I was mentally retarded or she actually is.
The salads are tasty - but I have better, cheaper elsewhere in the city. They tasted pre prepared rather than fresh which makes you wonder why it takes so long to put some slush on a plate.
The meat was appalling, absolutely dreadful, over cooked, tough and bloody cold!
The woman who complained about the air conditioner - it was not even vaguely warm last night was completely on the ball.
My only assumption is that the people who rave about it, don't know jack shit about Middle Eastern food - or any food or good service in general!
The two waitresses are great to look at. One was blonde, Polish (I asked) and didn't speak much Dutch(!) The other was dark haired, arrogant, rude, surly and generally seemed to feel that she was doing us a favour when she deigned to listen; lots of eye rolling and hair tossing when something was ordered.
Most importantly they were slow. Maybe because all three were so busy with their mutual admiration society, the customers came a distinct second!
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